Warranty – Vitour Tyres

Enjoy peace of mind with every purchase, knowing we’ve got you covered for the long haul. We’re committed to quality and reliability. Our new 5-year warranty is a testament to that promise.

TERMS & CONDITIONS

Vitour 5 Year Replacement Guarantee Policy

Tyre Blitz hereby warrants and certifies that all Vitour tyres supplied to its customers are guaranteed against failure to complete their satisfactory tyre life (tread worn-out stage) because of any inherent deficiency relating to material or workmanship, leading the tyre to become unusable.

Duration

This guarantee applies until the earlier of:

•   The fifth anniversary of the date that you purchase the tyres from Tyre Blitz; or

•   The tyre being worn to its tread wear indicator (TWI) in any place.

Conditions

To make any eligible claim the customer must provide proof of purchase from Tyre Blitz. Tyre Blitz reserves the right to refuse to provide replacement or compensation under this guarantee where the customer cannot do so. For the avoidance of doubt, this guarantee applies in addition to any statutory warranties which cannot be excluded by law, including under the Australian Consumer Law.

What happens if your tyres do not perform in accordance with the guarantee?

1.   Please contact us on 07 3497 0225

2.   Tyre Blitz will arrange for a representative to inspect your tyre(s)

3.   If the Tyre Blitz representative determines that a tyre has not met either the Vitour 5 Year Replacement Guarantee, Tyre Blitz will provide you with a credit on a replacement Vitour tyre on a “pro-rata” basis. This means that Tyre Blitz will measure the remaining usable tread depth on the tyre as a percentage of its original usable tread and multiply that percentage by the original purchase price of the tyre.

Are there any limitations?

The Vitour 5 Year Replacement Guarantee does not cover, and Tyre Blitz will not be liable to you, where a Vitour tyre becomes damaged due to misuse, including:

•   Rim irregularities or rim damage

•   Snow Chain

•   Vehicle mechanical problems, including brake problems, and vehicle wheel alignment

•   Extreme temperature exposure

•   Negligent and abusive driving such as tyre spinning or racing and/or extreme 4X4 offroad driving

•   Improper tyre storage

•   Automotive accident

•   Chemical corrosion or fire

•   Use contrary to the vehicles manufactures tyre recommendations

•   Improper stud size and or installation

•   Improper Mounting or Demounting Failure to observe safety and maintenance precautions

The Australian Consumer Law (ACL) provides consumers with certain consumer guarantees and rights in relation to certain transactions concerning goods and/or services (see www.consumerlaw.gov.au). Any rights you may have under the ACL shall apply notwithstanding any inconsistent provisions under these guarantees which will be read down to the extent necessary to comply with the ACL and which shall otherwise fully apply legally permissible.

Tyre Blitz’s liability to you under these guarantees is limited in all cases to the repair or replacement of the relevant tyre, or the costs of repairing or replacing the tyre, and will not exceed Tyre Blitz’s recommended retail price for the tyre. Tyre Blitz will not be liable for any additional duty, taxes or other expenses incurred by you including loss of time, loss of profit, loss of revenue, loss of goodwill, vehicle downtime or any incidental expenses: fuel, travel, loading & transportation, telephone costs, mounting, demounting, balancing, rotation, and vehicle alignment.